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# How to change your voicemail greeting message

Voicemail greeting message can be changed through your handset.

1. Press the envelope button on the handset

![](https://storage.crisp.chat/users/helpdesk/website/043b9ab8-a8fe-47d6-b600-a57b3c98321c/974c3a87-0127-4681-b1af-0da88f0724ea.png)

2. Enter your personal identification number and press #
(The personal identification number was included in your welcome email that was sent to you when your phone was provisioned. If you do not have this, please consult your systems administrator)

3. Press 9 for options

4. Press 8 to record a new greeting message

5. Press 0 to record your message

6. Press # once completed your message

7. Press 0 to save message

8. Hang up the handset

9. Your voicemail greeting message has now been changed